FAQ

We ship to most countries worldwide. As long as your country has a harbour or an airport we got you covered! With production facilities around the world, your order is made as close to you as possible. Shipping costs and delivery times are calculated at checkout based on your location.

We have (tried) made it super easy for you. We have calculated both production and shipping times based on your location. Note that these are estimates.

Delivery times are estimates and may vary due to customs, public holidays, or carrier delays. We are not responsible for delays outside our control.

Why the range? Some products are prepared closer to your location, others ship further. Delivery time shown at checkout is the most accurate estimate for your specific order.

*You Aussie legends! We haven't forgotten about you. Some gear can arrive faster when produced closer to Australia, while other items may ship from Europe and take longer. The delivery time shown at checkout is the most accurate estimate for your exact order. Worth the wait, we promise.

Visa, Mastercard, American Express, Maestro, UnionPay, Apple Pay, Google Pay, Klarna, and PayPal. Additional local payment options may appear at checkout depending on your location.

Taxes are included where applicable. Shipping is calculated at checkout based on your location.

For EU customers, VAT is included where applicable.

For orders outside the EU, customs rules depend on your country. Any import duties, customs fees, or local charges outside checkout are set by your country's authorities and are outside our control.

North America, we got you covered! Our size guide includes both inches and centimeters so you don't have to do the math.

Every product page has a size guide with measurements in both inches and centimeters. Just scroll down on the product you want and you'll find the table.

Yes. Tiny Crow is our kids' organic cotton tee. All other clothing is made for adults unless stated on the product page.

The Allegiance Cap is one size fits most, with an adjustable snapback closure. The head circumference is 21 5/8-23 5/8 inches / 54.9-60 cm.

We do not use one material across every product. Tiny Crow and The Caw Caw use organic cotton. The Original uses GRS-certified recycled material. Other products use the materials listed on each product page.

Every product page lists the material, fit, size guide, care, and compliance information for that exact item.

No. You can order directly through checkout without creating an account.

Follow the care instructions on the label inside your garment.

For printed and embroidered clothing, wash inside out with similar colors. Use cold water, avoid bleach, and do not iron directly on the print or embroidery.

For The Allegiance Cap, spot clean only and avoid machine washing to protect the embroidery and shape.

You will receive an email with tracking information once your order ships. Use the link in that email to follow your package.

You have 14 days from delivery to return your order for any reason. Items must be unworn, unwashed, and in original condition. You are responsible for return shipping costs. Contact us at contact@bananacrow.com to start a return.

If your item arrives damaged or defective, contact us within 14 days with photos and we will make it right.

Banana Crow products are made to order. Once production starts, orders cannot be cancelled.

Not at the moment. But if you want free stickers, email us at contact@bananacrow.com with your address and we will send you a stack.

Our printed designs use DTFlex, a durable transfer print method with strong color and a clean finish.

To keep the print looking good, wash inside out with similar colors, use cold water, avoid bleach, and do not iron directly on the print.